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    ACTIVELY ENGAGING AUDIENCES
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    A COMPETITIVE POINT OF DIFFERENCE TO ACQUIRE &
    RETAIN CUSTOMERS OR STAFF

HERE'S A LITTLE BIT

ABOUT US




WHO WE ARE
Hello! We’re Lifestyle Rewards. Specialising in rewards & loyalty programs and incentive marketing programs, we’ve been creating distinctive journeys through memorable, brand defining experiences that have been bringing smiles to people’s faces for over 15 years. We are part of the Village Roadshow group of companies.
WHAT WE DO
In a single word: engagement. Our targeted rewards and loyalty programs extend relationships with key stakeholders to increase customer bases, motivate employees and even contribute towards the perceived creation of organisational value - or in other jargon, build brands.
HOW WE WORK
We find that when it’s relevant, it works. That’s why we apply the principals of Persuasive Design to place focus on the the entire ‘user experience’ by embracing an understanding of how the human brain works. Because using a working knowledge of behavioural economics delivers the insights and data that drive real success.


Lifestyle Rewards provides loyalty programs for attracting, engaging and rewarding customers + employees

ENGAGEMENT

MARKETING




Digital rewards and technologies, socio-economic changes and expectations aren’t just impacting buying habits. The emergence of a ‘smart consumer’
actively searching for the best deal and the expectations around engaging people along their path to purchase are changing. Meanwhile, terms like
’Loyalty Marketing’ and Behavioural Economics’ get thrown around a lot, quite often lacking any substance or real know how. With behavioural change
often achieved only in the short term in order to access a price promotion, the issue doesn’t revolve around keeping your target temporarily loyal
with a once off discount, it lies in keeping audiences actively engaged with an ongoing rewards & loyalty program.




TRACK OUR

PERFORMANCE




of members opt-in to receive marketing material
higher email open rates than the industry standard
of rewards members on average save over $3,000 a year
increase in measurable engagement

   

“The Energy industry is extremely competitive. As such, here at Lumo we want to be able to provide both our new and existing customers with as many reasons as possible to want to be with us. Partnering with Lifestyle Rewards has helped us to deliver tangible benefits and a point of difference so that our customers see true value in being with Lumo.”

Valentino Ang – Acquisition Product Manager

HERE'S A SNAPSHOT OF

OUR CONTENT




we see rewards and loyalty programs as having two separate functions. When approached in the right way they solve both sides of the equation: acquisition and retention.


BIG BRAND

OFFERS




Masters
Adrenalin
Just Jeans
Woolworths
Myer
BCF
Village Cinemas
Peter Alexander
Supercheap Auto
Flight Centre
Dymocks
David Jones
Caltex-Woolworths
Dan Murphys
Ticketmaster
Big W
Rebel Sport
JB Hi-Fi
Good Food Gift Card
Event Cinemas
Dick Smith
iTunes
Wish
BWS

just for fun

facts and numbers




1M+
happy
members
350+
Brand
Retailers
10K+
retail
rewards
2K+
online shopping
products
200K+
travel
rewards
200+
attraction
tickets
400+
premium
restaurants



meet some

clients




1300 Insurance
Crown Casino
Uber
Eddi
Bettina Management
LUMO Energy
Australian Unions
Sodastream
Australian Unity



WHAT WE'VE DONE

BEFORE




Client
ACTU

Engagement Program

Mechanic
A tiered system developed for ACTU members offeres access directly to the base level of the program with a branded membership portal and Smartphone app. Members are then offered extra value and a more comprehensive program through upgrading and payment of an annual fee.
Computer and smartphone
Client
Sodastream

Retention Program

Mechanic
On pack promotion offering customers access to the rewards program upon purchase of a Sodastream system, gas or syrup. Geo mapping and location functionality advises customers of their closest outlet to restock and purchase refills. With recipes and latest news included in the app, the retention program focuses on repeat purchase.
Smartphone
Client
Lumo Energy

Acquisition Program

Mechanic
Customers who sign up with Lumo Energy are given access to the Lumo Rewards program. Customers receive everyday savings through the rewards program along with monthly specials sent via email and push notification in the Smartphone app. Seamless sign in via the app allows customers to access 'My Account'.
Lumo Smartphone
Client
Priceline

Value Add Program

Mechanic
Lifestyle Rewards partnered with Priceline to expand their Sister Club Rewards offering. The value add included discounted Movie, Theme Park & Attraction tickets. Delivered through a fully branded closed group Member Portal the Sister Club was accessible using a specified membership number.
Computer and smartphone

BENEFITS TO YOUR ORGANISATION

Fully digital
Immediate offers, anywhere, anytime -
we create a seamless member experience

Members expect it
Show them the love - maintain a strong customer base & say thanks to employees

Profitability
Reduce costs & save money on acquisition - drive return on investment of your marketing spend

Data, feedback & analysis
Understand your members - Demographic, Geographic, Psychographic

Communication is key
Dedicated communication to members via push notifications, eDMs & a social media feed featuring latest news & hottest offers

Loyalty & relationships
A great engagement program - keep your business relevant and top of mind to the people that matter to you most

iphone

BENEFITS TO YOUR MEMBERS

Access to exclusive instant offers at all major retail outlets & online stores nationwide

Access to 'best in market rate' for movie tickets with instant digital delivery

Access to 'most competitive rate' for nationwide attractions & theme parks

Access to offers at over 400 Good Food Guide Restaurants nationwide

Access to exclusive travel offers, discounts at hotels worldwide, flights, tours & car hire

Access to an exclusive online shop offering up to 60% off recommended retail prices


Expectations about engaging consumers
along their path to purchase are
constantly changing. We keep one step
ahead to give you the edge.



Looking to get in contact?

IT'S TIME WE TALKED




Postal Address

500 Chapel Street, South Yarra, 3141

1300-887-787

info@lifestylerewards.com.au
www.lifestylerewards.com.au

Looking to launch a Rewards & Loyalty program for your customers, staff or members?

Drop us a line and we’ll be in touch

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Like to be a Loyalty Partner and provide an offer to our members?

Tell us about it here

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Or click through to our dedicated sign up page and enter the details about your offer

www.partnersignup.lifestylerewards.com.au